GDPR Compliance
We respect your privacy. If you are located in the European Economic Area (EEA), you have certain rights under the General Data Protection Regulation (GDPR). Please use the options below to exercise your rights regarding the personal data we hold about you.
How we process your request When you submit a Data Subject Access Request (DSAR) via our Compliance page, our compliance provider, Consentmo, processes your IP address and email address solely to fulfill your request. For more details, please see Consentmo's Data Processing Policy.
Access to Personal Data
You can use the link below to request a report that will contain all the personal information we store about you. We will respond within 30 days.
Response time: We respond within one month. If your request is complex, we may extend this period as permitted by law and will inform you.
Data Rectification
If your account data is inaccurate, please update or correct it using the link below.
Right to be Forgotten
Use this option if you wish to delete your personal data and other data from our store. Please note that this process will delete your account, so you will no longer be able to access or use it.
Important: Some information may be retained when required by law or for legitimate purposes (e.g., taxes, fraud prevention, and security).
Manage privacy preferences
You can customize your experience by choosing exactly which types of cookies and technologies you allow us to use (e.g., enable analytics but disable marketing). You can update these specific settings at any time.
Withdraw consent
You have the right to withdraw your Shopify marketing consent for tracking technologies at any time. This will apply to your future use of our store and stop data collection for optional purposes.
Right to Restrict Processing / Right to Object
You can request to temporarily limit or stop the processing of your personal data under certain circumstances. Please contact us at You have the right to object to certain types of data processing, including direct marketing or processing based on legitimate interests. Contact us to submit your objection at
You can request to temporarily limit or stop the processing of your personal data under certain circumstances. Please contact us at {dpo_email} for assistance.
📧 marketing@eduardorivera.es
Contact Information
For questions about your personal data or privacy rights, please contact our Data Protection Officer (DPO) at:
Email: marketing@eduardorivera.es
Address: AVENIDA MADRID,13, 28750 SAN AGUSTIN DEL GUADALIX Madrid, Spain
Right to Lodge a Complaint
If you believe we have not addressed your concerns, you have the right to lodge a complaint with your national data protection authority.
Cancellation form
You can use this page to inform Rivera of your decision to cancel an online purchase, within the legal period of 14 calendar days from the receipt of the order.
The use of this form is not mandatory. You can also exercise your right of withdrawal by any other unequivocal statement sent to our customer service by email or by postal mail.
If the order has already been shipped, you can still exercise the right of withdrawal within the legal period. In that case, you must return the product to us once received, following the instructions we provide.
Information for processing the withdrawal:
Submitting this form generates an email acknowledgment. Please keep this email as proof of your communication.
You can also exercise your right of withdrawal by sending an unequivocal communication to info@eduardorivera.es or by postal mail to ELISA RIVERA, S.L.U., Avenida de Madrid, 13, 28750 San Agustín de Guadalix, Madrid.
Use of this form is not mandatory.